Real Customer Reviews
“Centerville requires a permit, a decking inspection, and a city-ordered dumpster, and Ridgeback handled every bit of it for us. They also walked us through the insurance claim process and made it painless. The crew was professional, the cleanup was spotless, and the new roof looks fantastic.”
“Ridgeback Roofing handled a full roof replacement on our home in Bonaire, including our detached pool house. I received several quotes and their price was the best. They got the entire project done in just two days without a single issue to the enclosure or the pool area.”
“They got the entire project approved through my insurance and even helped me qualify for a discount on my insurance premium by installing Class 3 impact-resistant IKO Dynasty shingles. They look absolutely beautiful. The crew was careful with every bit of it and left the jobsite spotless.”
“This is the second roof I've had to replace and Robby made the process seamless. Ridgeback Roofing coordinated with my insurance and HOA while I was deployed and were able to remove and install the new roof in less than a day once the work began. 10 Star service!”
“From inspection and working with insurance to scheduling replacement, Ridgeback was professional every step of the way. They worked through some brutal high-heat days and never cut corners. They even took extra care to protect our pool throughout the whole job.”
“They replaced our entire roof after hail damage and handled everything from start to finish. The new roof looks beautiful and we have peace of mind knowing it was installed correctly. Five stars all day long.”
Recently Completed Roofs
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How We Handle Reviews
We publish every review a customer leaves, good or bad. We don’t pay for reviews, filter them, or take down criticism. If a job didn’t go the way it should have, we want it on the record — and we want the chance to make it right.
Where to Read or Leave a Review
You can find our reviews on Google Business Profile.
Frequently Asked Questions
Where can I find your customer reviews?
Customer reviews are published on Google Business Profile.
How do you handle negative reviews?
We respond publicly to every negative review, address the specific issue, and resolve it where we can. We do not hide criticism. If a customer had a bad experience, we want to know about it and fix it — and we want future customers to see how we responded.
Can I read reviews from customers in my specific city?
Yes. When you read a review, the location is usually visible (or we can confirm it). We have completed installs across Warner Robins, Byron, Bonaire, Kathleen, Perry, Centerville, and Fort Valley. If you want to see reviews specific to your area, we can point you to ones from your city.
How do I leave a review after my install?
After your roof is complete, we send a brief follow-up with links to our review profiles on Facebook, BBB, Google, and Yelp. Pick whichever platform you prefer. Honest reviews — good or bad — are how local businesses earn their reputation. Thank you in advance.
Do you offer any incentive for leaving a review?
No. We do not offer discounts, gift cards, or any compensation for reviews. We rely on honest feedback. Offering incentives violates Google and FTC guidelines on disclosure and can get a business penalized — and it makes the reviews less trustworthy to future readers.
Can I contact past customers as references?
Yes. On request, we provide references for past projects similar to your situation — homeowners willing to discuss their experience with us. Just call 478-216-2678 and ask for references for your specific service or city.
Want to Be Our Next Review?
Just had a roof installed, repaired, or inspected by us? We’d love to hear how it went — a quick review helps your neighbors find a roofer they can trust.